/* Global Styles */
:root {
    --primary: #0f172a; /* Slate 900 */
    --accent: #2563eb; /* Blue 600 */
    --accent-hover: #1d4ed8;
    --bg: #f8fafc; /* Slate 50 */
    --surface: #ffffff;
    --text-main: #1e293b; /* Slate 800 */
    --text-muted: #64748b; /* Slate 500 */
    --border: #e2e8f0; /* Slate 200 */
    --danger: #ef4444;
    --success: #22c55e;
    --radius-sm: 8px;
    --radius-md: 12px;
    --radius-lg: 20px;
    --shadow-sm: 0 1px 3px 0 rgb(0 0 0 / 0.1), 0 1px 2px -1px rgb(0 0 0 / 0.1);
    --shadow-md: 0 4px 6px -1px rgb(0 0 0 / 0.1), 0 2px 4px -2px rgb(0 0 0 / 0.1);
    --shadow-lg: 0 10px 15px -3px rgb(0 0 0 / 0.1), 0 4px 6px -4px rgb(0 0 0 / 0.1);
    --transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

html {
    scroll-behavior: smooth;
}

body {
    font-family: 'Inter', system-ui, -apple-system, sans-serif;
    color: var(--text-main);
    background-color: var(--bg);
    line-height: 1.6;
    min-height: 100vh;
    display: flex;
    flex-direction: column;
    text-rendering: optimizeLegibility;
    -webkit-font-smoothing: antialiased;
}

/* Main container */
.container {
    width: min(1200px, 92%);
    margin: 0 auto;
}

/* Top bar/Header */
.topbar {
    background-color: var(--surface);
    border-bottom: 1px solid var(--border);
    padding: 0.85rem 0;
    position: sticky;
    top: 0;
    z-index: 100;
    box-shadow: var(--shadow-sm);
    backdrop-filter: blur(12px);
}

.nav-wrap {
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.brand {
    font-size: 1.25rem;
    font-weight: 800;
    color: var(--primary);
    text-decoration: none;
    display: flex;
    align-items: center;
    gap: 0.5rem;
    line-height: 1.2;
    transition: var(--transition);
}

.brand svg {
    flex: 0 0 auto;
    filter: drop-shadow(0 3px 8px rgba(37, 99, 235, 0.16));
    transition: var(--transition);
}

.brand:hover svg {
    transform: translateY(-1px) scale(1.06);
}

/* Navigation menu */
nav {
    display: flex;
    align-items: center;
    gap: 1.1rem;
}

nav a {
    color: var(--text-main);
    text-decoration: none;
    font-size: 0.9rem;
    font-weight: 500;
    transition: var(--transition);
    line-height: 1.2;
    position: relative;
}

nav a:hover,
nav a:focus-visible {
    color: var(--accent);
}

nav a:not(.btn)::after {
    content: '';
    position: absolute;
    left: 0;
    right: 0;
    bottom: -0.45rem;
    height: 2px;
    background: var(--accent);
    border-radius: 999px;
    transform: scaleX(0);
    transform-origin: center;
    transition: var(--transition);
}

nav a:not(.btn):hover::after,
nav a:not(.btn):focus-visible::after {
    transform: scaleX(1);
}

.nav-user {
    font-size: 0.85rem;
    color: var(--text-muted);
    padding: 0.5rem 1rem;
    background: var(--bg);
    border-radius: 999px;
    font-weight: 600;
    max-width: 260px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

/* Mobile hamburger menu */
.menu-toggle {
    display: none;
    background: none;
    border: none;
    cursor: pointer;
    padding: 0.5rem;
    border-radius: var(--radius-sm);
}

.menu-toggle:focus-visible {
    outline: 3px solid rgba(37, 99, 235, 0.2);
    outline-offset: 2px;
}

.menu-toggle span {
    display: block;
    width: 25px;
    height: 2px;
    background: var(--primary);
    margin: 5px 0;
    transition: var(--transition);
}

/* Main section */
main {
    flex: 1;
    padding: 2rem 0 4rem;
}

/* Cards and Panels */
.hero {
    text-align: center;
    padding: 4rem 2rem 3.75rem;
    background:
        linear-gradient(90deg, rgba(125, 211, 252, 0.11) 1px, transparent 1px),
        linear-gradient(0deg, rgba(125, 211, 252, 0.09) 1px, transparent 1px),
        radial-gradient(circle at 18% 24%, rgba(59, 130, 246, 0.36), transparent 30%),
        radial-gradient(circle at 82% 18%, rgba(14, 165, 233, 0.25), transparent 28%),
        linear-gradient(135deg, #07111f 0%, #0f2f61 48%, #0b1830 100%);
    background-size: 42px 42px, 42px 42px, auto, auto, auto;
    color: white;
    border-radius: var(--radius-lg);
    margin-bottom: 2.25rem;
    box-shadow: 0 18px 44px rgba(15, 23, 42, 0.18), inset 0 1px 0 rgba(255, 255, 255, 0.14);
    position: relative;
    overflow: hidden;
    isolation: isolate;
}

.hero::before {
    content: '';
    position: absolute;
    inset: -2px;
    background:
        linear-gradient(90deg, transparent 0 18%, rgba(125, 211, 252, 0.18) 18% 18.5%, transparent 18.5% 100%),
        linear-gradient(90deg, transparent 0 38%, rgba(147, 197, 253, 0.14) 38% 38.4%, transparent 38.4% 100%),
        linear-gradient(90deg, transparent 0 62%, rgba(125, 211, 252, 0.16) 62% 62.5%, transparent 62.5% 100%),
        linear-gradient(90deg, transparent 0 82%, rgba(147, 197, 253, 0.12) 82% 82.4%, transparent 82.4% 100%);
    opacity: 0.42;
    animation: ticketColumns 8s ease-in-out infinite alternate;
    z-index: -1;
}

.hero::after {
    content: '';
    position: absolute;
    inset: 0;
    background:
        linear-gradient(180deg, transparent 0%, rgba(125, 211, 252, 0.1) 48%, rgba(255, 255, 255, 0.06) 50%, rgba(125, 211, 252, 0.1) 52%, transparent 100%),
        radial-gradient(circle at 72% 32%, rgba(34, 197, 94, 0.16), transparent 18%);
    opacity: 0.58;
    animation: ticketScan 7s ease-in-out infinite;
    z-index: -1;
}

.hero h1 {
    font-size: clamp(1.8rem, 4vw, 2.65rem);
    margin-bottom: 1rem;
    font-weight: 800;
    line-height: 1.15;
    text-shadow: 0 10px 28px rgba(37, 99, 235, 0.22);
}

.hero p {
    font-size: 1.05rem;
    opacity: 0.92;
    max-width: 680px;
    margin: 0 auto 2rem;
    text-shadow: 0 8px 22px rgba(15, 23, 42, 0.22);
}

.hero-actions {
    display: flex;
    justify-content: center;
    gap: 1rem;
    flex-wrap: wrap;
}

.hero-actions .btn-primary {
    min-width: 180px;
}

.hero-actions .btn-secondary {
    background: rgba(255, 255, 255, 0.94);
    color: var(--primary);
    border-color: rgba(255, 255, 255, 0.54);
}

.panel-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
    gap: 1rem;
}

.panel-card {
    background: var(--surface);
    padding: 1.5rem;
    border-radius: var(--radius-md);
    border: 1px solid var(--border);
    transition: var(--transition);
    box-shadow: var(--shadow-sm);
    position: relative;
    overflow: hidden;
    isolation: isolate;
}

/* Charts layout */
.chart-grid {
    display: grid;
    grid-template-columns: 1fr 360px;
    gap: 1rem;
    align-items: start;
}

.chart-card {
    background: transparent;
    padding: 0;
}

.chart-card h3 {
    margin-bottom: 0.6rem;
}

.chart-card canvas {
    width: 100% !important;
    height: 240px !important;
    display: block;
}

@media (max-width: 880px) {
    .chart-grid {
        grid-template-columns: 1fr;
    }
}

.panel-card::before {
    content: '';
    position: absolute;
    inset: 0;
    background: linear-gradient(120deg, transparent, rgba(37, 99, 235, 0.08), transparent);
    transform: translateX(-120%);
    transition: transform 0.8s cubic-bezier(0.4, 0, 0.2, 1);
    z-index: -1;
}

.panel-card:hover {
    transform: translateY(-3px);
    box-shadow: var(--shadow-md);
    border-color: var(--accent);
}

.panel-card:hover::before {
    transform: translateX(120%);
}

.panel-card h3 {
    margin-bottom: 0.65rem;
    color: var(--primary);
    line-height: 1.25;
}

.panel-card p,
.small-text {
    color: var(--text-muted);
}

.panel-card p {
    line-height: 1.55;
}

.panel-card > .form-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.panel-card > .form-grid button,
.panel-card > .form-grid .alert {
    grid-column: 1 / -1;
}

.panel-card > .form-grid label:has(textarea) {
    grid-column: 1 / -1;
}

/* Admin layout */
.admin-app-page {
    background: #eff6ff;
}

.admin-app-page .topbar,
.admin-app-page .footer {
    display: none;
}

.admin-main {
    width: 100%;
    margin: 0;
    padding: 0;
}

.admin-shell {
    display: grid;
    grid-template-columns: 260px minmax(0, 1fr);
    min-height: 100vh;
    background:
        linear-gradient(90deg, rgba(125, 211, 252, 0.08) 1px, transparent 1px),
        linear-gradient(0deg, rgba(125, 211, 252, 0.07) 1px, transparent 1px),
        #eff6ff;
    background-size: 42px 42px, 42px 42px, auto;
}

.admin-sidebar {
    position: sticky;
    top: 0;
    height: 100vh;
    background:
        radial-gradient(circle at 16% 12%, rgba(125, 211, 252, 0.28), transparent 26%),
        linear-gradient(135deg, #07111f 0%, #0f2f61 48%, #0b1830 100%);
    color: #dbeafe;
    border: 0;
    border-radius: 0;
    box-shadow: 8px 0 24px rgba(15, 23, 42, 0.12);
    padding: 1.35rem 1.1rem;
    display: flex;
    flex-direction: column;
}

.admin-sidebar-head {
    display: block;
}

.admin-sidebar-brand {
    color: #ffffff;
    text-decoration: none;
    display: flex;
    align-items: center;
    gap: 0.55rem;
    font-size: 1.08rem;
    font-weight: 800;
    padding: 0.35rem 0.45rem 1.35rem;
    margin-bottom: 1.35rem;
    border-bottom: 1px solid rgba(191, 219, 254, 0.2);
}

.admin-menu-toggle {
    display: none;
    width: 44px;
    height: 44px;
    border: 1px solid rgba(191, 219, 254, 0.28);
    border-radius: var(--radius-sm);
    background: rgba(255, 255, 255, 0.08);
    cursor: pointer;
    padding: 0.55rem;
}

.admin-menu-toggle span {
    display: block;
    width: 100%;
    height: 2px;
    background: #ffffff;
    margin: 5px 0;
    transition: var(--transition);
}

.admin-menu-toggle[aria-expanded="true"] span:nth-child(1) {
    transform: translateY(7px) rotate(45deg);
}

.admin-menu-toggle[aria-expanded="true"] span:nth-child(2) {
    opacity: 0;
}

.admin-menu-toggle[aria-expanded="true"] span:nth-child(3) {
    transform: translateY(-7px) rotate(-45deg);
}

.admin-menu-panel {
    display: flex;
    flex: 1;
    flex-direction: column;
    min-height: 0;
    gap: 0.8rem;
}

.admin-sidebar-brand svg {
    color: #7dd3fc;
}

.admin-sidebar-title {
    color: #bfdbfe;
    font-size: 0.78rem;
    font-weight: 800;
    letter-spacing: 0.05em;
    text-transform: uppercase;
    margin: 0 0.65rem 0.75rem;
}

.admin-module-nav {
    display: flex;
    flex-direction: column;
    gap: 0.45rem;
    align-items: stretch;
}

.admin-module-nav a {
    color: #dbeafe;
    text-decoration: none;
    border-radius: 13px;
    padding: 0.9rem 1rem;
    font-size: 0.95rem;
    font-weight: 700;
    line-height: 1.2;
    transition: var(--transition);
    display: flex;
    align-items: center;
    gap: 0.75rem;
    width: 100%;
}

.admin-module-icon {
    flex: 0 0 auto;
    color: #bfdbfe;
    transition: var(--transition);
}

.admin-module-nav a:hover,
.admin-module-nav a:focus-visible {
    background: rgba(125, 211, 252, 0.16);
    color: #ffffff;
}

.admin-module-nav a.active {
    background: #dbeafe;
    color: #0f2f61;
    box-shadow: 0 14px 26px rgba(37, 99, 235, 0.26);
}

.admin-module-nav a:hover .admin-module-icon,
.admin-module-nav a:focus-visible .admin-module-icon,
.admin-module-nav a.active .admin-module-icon {
    color: currentColor;
}

.admin-logout {
    margin-top: auto;
    color: #fee2e2;
    background: rgba(239, 68, 68, 0.12);
    text-decoration: none;
    border-radius: 12px;
    padding: 0.85rem 1rem;
    font-weight: 800;
    text-align: center;
}

.admin-logout:hover,
.admin-logout:focus-visible {
    background: rgba(239, 68, 68, 0.2);
    color: #ffffff;
}

.admin-content {
    min-width: 0;
    padding: 0 2rem 2.25rem;
    background: transparent;
}

.admin-topbar {
    min-height: 74px;
    margin: 0 -2rem 2rem;
    padding: 0 2rem;
    background: var(--surface);
    border-bottom: 1px solid var(--border);
    box-shadow: var(--shadow-sm);
    color: var(--text-main);
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
}

.admin-topbar-actions {
    display: flex;
    align-items: center;
    gap: 0.65rem;
    flex: 0 0 auto;
}

.admin-profile-icon {
    width: 46px;
    height: 46px;
    border: 1px solid var(--border);
    border-radius: 999px;
    background: var(--bg);
    color: var(--text-main);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    box-shadow: var(--shadow-sm);
    transition: var(--transition);
}

.admin-profile-icon:hover,
.admin-profile-icon:focus-visible {
    color: var(--accent);
    border-color: rgba(37, 99, 235, 0.32);
    box-shadow: var(--shadow-md);
    transform: translateY(-1px);
}

/* Profile initials styling */
.admin-profile-icon {
    font-weight: 800;
    font-size: 0.95rem;
    letter-spacing: 0.02em;
}

/* Departments grid */
.departments-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(340px, 1fr));
    gap: 1rem;
    margin-top: 0.6rem;
}

.dept-card {
    display: flex;
    align-items: center;
    gap: 0.85rem;
    padding: 0.9rem;
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: 12px;
}

.dept-card input[type="text"] {
    flex: 1 1 auto;
    min-width: 0;
    padding: 0.6rem 0.85rem;
}

.dept-actions {
    display: flex;
    gap: 0.6rem;
    align-items: center;
}

.inline-delete-form {
    margin: 0;
}

/* Custom confirmation modal */
.modal-overlay {
    position: fixed;
    inset: 0;
    background: rgba(15, 23, 42, 0.5);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 9999;
    padding: 1rem;
}

.confirm-modal {
    width: min(420px, 100%);
    background: var(--surface);
    border-radius: 16px;
    border: 1px solid var(--border);
    box-shadow: 0 24px 60px rgba(15, 23, 42, 0.2);
    padding: 1.25rem;
}

.confirm-modal h3 {
    margin-bottom: 0.45rem;
}

.confirm-modal p {
    color: var(--text-muted);
    white-space: pre-line;
    margin-bottom: 1rem;
}

.confirm-actions {
    display: flex;
    justify-content: flex-end;
    gap: 0.65rem;
}

@media (max-width: 520px) {
    .departments-grid {
        grid-template-columns: 1fr;
    }
    .dept-card {
        flex-direction: column;
        align-items: stretch;
    }
    .dept-actions {
        justify-content: flex-end;
    }
}

.admin-content .stats-grid {
    grid-template-columns: repeat(4, minmax(180px, 1fr));
    gap: 1.25rem;
    margin-bottom: 1.75rem;
}

.admin-content .stat,
.admin-content .panel-card {
    border: 0;
    border-radius: 14px;
    box-shadow: 0 8px 22px rgba(15, 23, 42, 0.08);
}

.admin-content .stat {
    min-height: 124px;
}

.admin-content .stat h3 {
    font-size: 2.1rem;
}

.admin-content .inline-form {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto auto;
    gap: 0.6rem;
    align-items: center;
}

.admin-content .inline-form + .inline-form {
    margin-top: 0.65rem;
}

.admin-content .inline-form input,
.admin-content .inline-form select {
    min-width: 0;
}

.admin-content .inline-form .btn {
    min-width: 92px;
    white-space: nowrap;
}

.admin-content .panel-card .form-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.admin-content .panel-card .form-grid button,
.admin-content .panel-card .form-grid .alert {
    grid-column: 1 / -1;
}

.admin-content .panel-card .form-grid label:has(textarea) {
    grid-column: 1 / -1;
}

.admin-content .panel-card + .panel-card {
    margin-top: 1rem;
}

/* Staff dashboard layout */
.staff-dashboard-grid {
    display: grid;
    grid-template-columns: minmax(0, 2fr) minmax(280px, 1fr);
    gap: 1rem;
    align-items: start;
}

.staff-stats-grid {
    margin-bottom: 0;
}

.staff-workload-card {
    min-height: 100%;
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    gap: 1rem;
}

.staff-workload-card .btn {
    width: 100%;
}

.staff-workload-card .module-cta-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.staff-resolution-photo-note {
    margin-top: 0.2rem;
}

.module-cta-grid,
.module-summary-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0.75rem;
}

.module-cta-grid .btn,
.module-summary-item {
    width: 100%;
}

.module-summary-item {
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
    padding: 0.95rem 1rem;
    border-radius: 14px;
    background: var(--bg);
    border: 1px solid var(--border);
    color: var(--text-main);
    text-decoration: none;
    box-shadow: var(--shadow-sm);
}

.module-summary-item strong {
    font-size: 0.98rem;
}

.module-summary-item span {
    color: var(--text-muted);
    font-size: 0.88rem;
}

.module-summary-item:hover,
.module-summary-item:focus-visible {
    border-color: rgba(37, 99, 235, 0.32);
    color: var(--accent);
    box-shadow: var(--shadow-md);
}

.admin-content .table-wrap {
    margin-top: 1rem;
    border-radius: 12px;
    box-shadow: none;
}

.admin-content .table-wrap table {
    min-width: 0;
}

.table-edit-form input {
    min-width: min(420px, 100%);
}

.table-actions {
    display: flex;
    align-items: center;
    gap: 0.45rem;
    flex-wrap: wrap;
}

.table-actions form {
    margin: 0;
}

.admin-report-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1rem;
}

.admin-report-grid .panel-card:last-child {
    grid-column: 1 / -1;
}

.admin-topbar h1 {
    font-size: 1.25rem;
    line-height: 1.2;
    margin-bottom: 0.2rem;
}

.admin-topbar p {
    color: var(--text-muted);
    font-size: 0.85rem;
    font-weight: 600;
}

.admin-content > h2 {
    display: none;
}

.admin-sidebar-backdrop {
    position: fixed;
    inset: 0;
    background: rgba(15, 23, 42, 0.5);
    backdrop-filter: blur(2px);
    z-index: 1100;
    opacity: 0;
    pointer-events: none;
    transition: opacity 0.3s ease;
}

@media (max-width: 900px) {
    .staff-dashboard-grid {
        grid-template-columns: 1fr;
    }

    .module-cta-grid,
    .module-summary-grid {
        grid-template-columns: repeat(2, 1fr);
    }
}

.subnav {
    display: flex;
    gap: 0.65rem;
    flex-wrap: wrap;
    margin-bottom: 1rem;
}

.subnav a {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    color: var(--text-main);
    font-weight: 700;
    padding: 0.65rem 0.85rem;
    text-decoration: none;
    box-shadow: var(--shadow-sm);
}

.subnav a:hover,
.subnav a:focus-visible {
    border-color: rgba(37, 99, 235, 0.32);
    color: var(--accent);
}

/* Forms and Inputs */
.auth-card, .wizard-wrap {
    max-width: 420px;
    margin: 0 auto;
    background: var(--surface);
    padding: 1.35rem 1.45rem 1.45rem;
    border-radius: var(--radius-md);
    border: 1px solid var(--border);
    box-shadow: var(--shadow-md);
    position: relative;
    overflow: hidden;
}

/* When rendering inside the admin panel, make the auth/report cards
   align with the content area (not centered) and allow a larger width. */
.admin-content .auth-card,
.admin-content .wizard-wrap {
    max-width: 760px;
    margin: 48px auto;
}

/* By default (desktop), hide the mobile-only quick actions card */
.staff-workload-card {
    display: none;
}

/* Responsive: on smaller viewports use a two-column form layout and
   make the card full-width within the content area for better usability. */
@media (max-width: 880px) {
    .admin-content .auth-card,
    .admin-content .wizard-wrap {
        width: 100%;
        max-width: none;
        margin: 0 0 1rem 0;
        padding: 1rem;
    }

    .wizard-wrap .form-grid,
    .auth-form-grid,
    .settings-category-grid {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 0.65rem;
    }

    .stepper {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .wizard-actions {
        justify-content: flex-end;
    }

    /* Mobile: hide the persistent left sidebar visually but allow it to
       slide in with the hamburger. The sidebar is off-canvas by default.
       Also show the workload/quick-actions as a top card only on mobile. */
    .admin-sidebar {
        position: fixed;
        left: 0;
        top: 0;
        bottom: 0;
        width: 260px;
        transform: translateX(-100%);
        transition: transform 0.28s ease;
        z-index: 1200;
        display: block;
    }

    .admin-shell {
        grid-template-columns: 1fr;
    }

    /* Hide the main topbar menu toggle when inside the admin shell */
    .admin-app-page .topbar .menu-toggle {
        display: none;
    }

    .admin-shell.sidebar-open .admin-sidebar-backdrop {
        opacity: 1;
        pointer-events: auto;
    }

    .admin-shell.sidebar-open .admin-sidebar {
        transform: translateX(0);
        box-shadow: 0 10px 60px rgba(2,6,23,0.28);
    }

    .admin-content {
        padding: 1rem;
    }

    /* Show workload/quick-actions only on mobile */
    .staff-workload-card {
        display: block;
        order: -1;
    }

    /* Hide the quick actions on desktop via default rule elsewhere; the
       mobile media query re-enables it above. */
}

.auth-card-wide {
    max-width: 560px;
}

.register-card {
    max-width: 420px;
}

.settings-page {
    max-width: 920px;
    width: 100%;
    margin-left: auto;
    margin-right: auto;
}

.settings-form {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1rem;
    margin-top: 0.5rem;
}

.settings-category,
.settings-form > .settings-actions {
    grid-column: 1 / -1;
}

.settings-category {
    margin: 0;
    padding: 1.1rem 1.1rem 1rem;
}

.settings-category-head {
    margin-bottom: 0.9rem;
}

.settings-category-head h4 {
    margin-bottom: 0.25rem;
    font-size: 1.02rem;
    line-height: 1.2;
}

.settings-category-head p {
    color: var(--text-muted);
    font-size: 0.9rem;
}

.settings-category-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.9rem 1rem;
}

.settings-category-grid > label {
    grid-column: auto;
}

.settings-password-card .settings-category-grid > label:last-child {
    grid-column: 1 / -1;
}

.settings-actions {
    margin-top: 0.25rem;
    grid-column: 1 / -1;
}

.password-field {
    position: relative;
    display: block;
}

.password-field input {
    padding-right: 3rem;
}

.password-toggle {
    position: absolute;
    right: 0.45rem;
    top: 50%;
    transform: translateY(-50%);
    width: 2rem;
    height: 2rem;
    border: 0;
    background: transparent;
    color: var(--text-muted);
    border-radius: 999px;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    line-height: 1;
    box-shadow: none;
}

.password-toggle:hover,
.password-toggle:focus-visible {
    color: var(--accent);
    background: rgba(37, 99, 235, 0.08);
}

.password-toggle.is-visible {
    color: var(--accent);
}

@media (max-width: 720px) {
    .settings-form {
        grid-template-columns: 1fr;
    }

    .settings-category-grid {
        grid-template-columns: 1fr;
    }
}

.auth-card::before,
.wizard-wrap::before {
    content: '';
    position: absolute;
    left: 0;
    right: 0;
    top: 0;
    height: 3px;
    background: linear-gradient(90deg, var(--primary), var(--accent), var(--primary));
    background-size: 200% 100%;
    animation: shimmerLine 4s linear infinite;
}

.auth-card h2,
.wizard-wrap h2 {
    line-height: 1.2;
    margin-bottom: 0.45rem;
    text-align: center;
}

.auth-brand {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.45rem;
    color: var(--primary);
    font-size: 0.95rem;
    font-weight: 800;
    line-height: 1;
    margin-bottom: 0.65rem;
}

.auth-brand svg {
    color: var(--primary);
    filter: drop-shadow(0 3px 8px rgba(37, 99, 235, 0.14));
    flex: 0 0 auto;
}

.auth-card > .small-text {
    margin-top: 0.35rem;
    text-align: center;
}

.auth-card h2 + .small-text {
    margin-top: 0;
    text-align: center;
}

.auth-notice {
    background: #eff6ff;
    border: 1px solid #bfdbfe;
    border-radius: var(--radius-sm);
    color: #1e3a8a;
    padding: 0.6rem 0.7rem;
}

.stepper {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0.5rem;
    margin: 1rem 0 1.5rem;
}

.auth-stepper {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    margin: 0.65rem 0 0.75rem;
}

.step {
    background: var(--bg);
    color: var(--text-muted);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    padding: 0.38rem 0.55rem;
    text-align: center;
    font-size: 0.82rem;
    font-weight: 700;
    display: flex;
    align-items: center;
    justify-content: center;
}

.step.active {
    background: #dbeafe;
    border-color: #93c5fd;
    color: #1e3a8a;
    box-shadow: 0 8px 18px rgba(37, 99, 235, 0.12);
}

.wizard-step {
    display: none;
    animation: fadeIn 0.3s ease-out;
}

.wizard-step.active {
    display: block;
}

.wizard-step h3 {
    margin-bottom: 0.35rem;
}

.wizard-actions {
    display: flex;
    gap: 0.75rem;
    justify-content: space-between;
    margin-top: 0.7rem;
}

.hidden {
    display: none !important;
}

.form-grid {
    display: flex;
    flex-direction: column;
    gap: 0.8rem;
}

.auth-form {
    gap: 0;
}

.auth-form-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.8rem 0.85rem;
}

.register-card .auth-form-grid {
    grid-template-columns: 1fr;
}

.auth-actions {
    align-items: center;
    justify-content: center;
    width: 100%;
}

.auth-actions .btn {
    min-width: min(220px, 100%);
}

.auth-actions .btn:only-child {
    width: min(220px, 100%);
}

.register-card .auth-actions .btn {
    flex: 1 1 0;
    width: auto;
}

.register-card .auth-actions .btn:only-child {
    flex: 0 1 100%;
    width: 100%;
}

label {
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
    font-weight: 600;
    font-size: 0.9rem;
    color: var(--primary);
}

input, textarea, select {
    padding: 0.52rem 0.75rem;
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    font-size: 1rem;
    transition: var(--transition);
    width: 100%;
    color: var(--text-main);
    background-color: var(--surface);
    min-height: 44px;
}

input:focus, textarea:focus, select:focus {
    outline: none;
    border-color: var(--accent);
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1), 0 10px 24px rgba(37, 99, 235, 0.1);
    transform: translateY(-1px);
}

input::placeholder,
textarea::placeholder {
    color: var(--text-muted);
    opacity: 0.75;
}

textarea {
    resize: vertical;
    min-height: 7rem;
}

select {
    cursor: pointer;
}

input:disabled,
textarea:disabled,
select:disabled,
button:disabled {
    cursor: not-allowed;
    opacity: 0.65;
}

/* Buttons */
.btn {
    padding: 0.62rem 1.1rem;
    border-radius: var(--radius-sm);
    font-weight: 700;
    text-decoration: none;
    cursor: pointer;
    border: none;
    transition: var(--transition);
    text-align: center;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    line-height: 1.2;
    min-height: 44px;
    position: relative;
    overflow: hidden;
    box-shadow: var(--shadow-sm);
    isolation: isolate;
}

.btn::before {
    content: '';
    position: absolute;
    inset: 0;
    background: linear-gradient(110deg, transparent 0%, rgba(255, 255, 255, 0.28) 45%, transparent 62%);
    transform: translateX(-120%);
    transition: transform 0.7s cubic-bezier(0.4, 0, 0.2, 1);
    z-index: -1;
}

.btn:hover::before,
.btn:focus-visible::before {
    transform: translateX(120%);
}

.btn-primary {
    background-color: var(--accent);
    color: white;
}

.btn-primary:hover {
    background-color: var(--accent-hover);
    box-shadow: 0 12px 24px rgba(37, 99, 235, 0.25);
    transform: translateY(-2px);
}

.btn:focus-visible {
    outline: 3px solid rgba(37, 99, 235, 0.24);
    outline-offset: 2px;
}

.btn:active {
    transform: translateY(1px);
}

.btn-secondary {
    background-color: var(--surface);
    color: var(--text-main);
    border: 1px solid var(--border);
}

.btn-secondary:hover {
    background-color: var(--bg);
    box-shadow: var(--shadow-md);
    transform: translateY(-2px);
}

.btn-danger {
    background-color: var(--danger);
    color: white;
}

.btn-danger:hover {
    box-shadow: 0 12px 24px rgba(239, 68, 68, 0.18);
    transform: translateY(-2px);
}

.btn-link {
    background: var(--bg);
    color: var(--text-main);
    padding: 0.5rem 1rem;
    border-radius: 999px;
    font-size: 0.85rem;
}

.status-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 30px;
    padding: 0.35rem 0.75rem;
    border-radius: 999px;
    font-size: 0.78rem;
    font-weight: 800;
    line-height: 1;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    border: 1px solid transparent;
}

.status-submitted {
    color: #075985;
    background: #e0f2fe;
    border-color: #bae6fd;
}

.status-assigned,
.status-in-progress {
    color: #1e3a8a;
    background: #dbeafe;
    border-color: #bfdbfe;
}

.status-resolved,
.status-closed {
    color: #166534;
    background: #dcfce7;
    border-color: #bbf7d0;
}

.status-cancelled,
.status-rejected {
    color: #991b1b;
    background: #fee2e2;
    border-color: #fecaca;
}

/* Tables */
.table-wrap {
    background: var(--surface);
    border-radius: var(--radius-md);
    border: 1px solid var(--border);
    overflow-x: auto;
    margin-top: 1.5rem;
    box-shadow: var(--shadow-sm);
}

.table-wrap table {
    min-width: 760px;
}

table {
    width: 100%;
    border-collapse: collapse;
}

th {
    background: var(--bg);
    padding: 1rem;
    text-align: left;
    font-weight: 600;
    font-size: 0.85rem;
    color: var(--text-muted);
    text-transform: uppercase;
    letter-spacing: 0.05em;
    white-space: nowrap;
}

td {
    padding: 1rem;
    border-top: 1px solid var(--border);
    font-size: 0.95rem;
    vertical-align: top;
}

tr:hover td {
    background: rgba(248, 250, 252, 0.5);
}

tbody tr {
    transition: var(--transition);
}

tbody tr:hover {
    transform: translateX(2px);
}

/* Alerts */
.alert {
    padding: 0.65rem 0.8rem;
    border-radius: var(--radius-sm);
    margin-bottom: 0.75rem;
    font-weight: 500;
    line-height: 1.5;
}

.alert p + p {
    margin-top: 0.35rem;
}

.alert-danger {
    background: #fef2f2;
    color: #991b1b;
    border: 1px solid #fee2e2;
}

.alert-success {
    background: #f0fdf4;
    color: #166534;
    border: 1px solid #dcfce7;
}

.flash-wrap {
    margin-top: 1rem;
    margin-bottom: -0.25rem;
}

.flash-message {
    box-shadow: var(--shadow-sm);
}

.flash-toast {
    position: fixed;
    top: 1rem;
    right: 1rem;
    z-index: 10050;
    width: min(380px, calc(100vw - 2rem));
    border-radius: 14px;
    padding: 0.9rem 1rem;
    border: 1px solid transparent;
    box-shadow: 0 16px 38px rgba(15, 23, 42, 0.18);
    background: var(--surface);
    animation: flashToastIn 0.2s ease-out;
}

.flash-toast-success {
    background: #f0fdf4;
    border-color: #bbf7d0;
    color: #166534;
}

.flash-toast-danger {
    background: #fef2f2;
    border-color: #fecaca;
    color: #991b1b;
}

.flash-toast-inner {
    display: flex;
    flex-direction: column;
    gap: 0.15rem;
}

.flash-toast-title {
    font-size: 0.74rem;
    font-weight: 800;
    letter-spacing: 0.06em;
    text-transform: uppercase;
}

.flash-toast-message {
    font-size: 0.96rem;
    font-weight: 600;
    line-height: 1.35;
}

.flash-toast-hide {
    opacity: 0;
    transform: translateY(-10px);
    transition: opacity 0.25s ease, transform 0.25s ease;
}

@keyframes flashToastIn {
    from {
        opacity: 0;
        transform: translateY(-10px) scale(0.98);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

/* Stats */
.stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 1.5rem;
    margin-bottom: 2rem;
}

.stat {
    background: var(--surface);
    padding: 1.5rem;
    border-radius: var(--radius-md);
    border: 1px solid var(--border);
    box-shadow: var(--shadow-sm);
    transition: var(--transition);
    position: relative;
    overflow: hidden;
}

.stat::after {
    content: '';
    position: absolute;
    inset: auto 0 0 0;
    height: 3px;
    background: var(--accent);
    transform: scaleX(0);
    transform-origin: left;
    transition: var(--transition);
}

.stat:hover {
    transform: translateY(-4px);
    box-shadow: var(--shadow-md);
    border-color: var(--accent);
}

.stat:hover::after {
    transform: scaleX(1);
}

.stat h3 {
    font-size: 2rem;
    color: var(--accent);
    margin-bottom: 0.25rem;
}

.stat p {
    color: var(--text-muted);
    font-size: 0.9rem;
    font-weight: 600;
    line-height: 1.35;
}

/* Footer */
.footer {
    background-color: var(--surface);
    border-top: 1px solid var(--border);
    padding: 2rem 0;
    text-align: center;
    color: var(--text-muted);
    font-size: 0.9rem;
}

/* Responsive Design */
@media (max-width: 768px) {
    .container {
        width: min(100% - 1rem, 720px);
    }

    /* Panel pages must show the topbar on mobile so the hamburger remains visible. */
    .admin-app-page .topbar {
        display: block;
    }

    .admin-app-page .topbar .nav-wrap {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 0.5rem;
    }

    .admin-app-page .topbar #mainNav {
        display: none;
    }

    .topbar {
        padding: 0.55rem 0;
    }

    .brand {
        font-size: 0.98rem;
    }

    .brand svg {
        width: 19px;
        height: 19px;
    }

    .menu-toggle {
        display: block;
        min-width: 44px;
        min-height: 44px;
    }

    nav {
        display: none; /* Hidden by default on small screens */
        position: absolute;
        top: calc(100% + 0.5rem);
        left: 0.75rem;
        right: 0.75rem;
        background: var(--surface);
        flex-direction: column;
        align-items: stretch;
        padding: 0.75rem;
        border: 1px solid var(--border);
        border-radius: var(--radius-md);
        box-shadow: var(--shadow-md);
        gap: 0.35rem;
    }

    nav.active {
        display: flex;
    }

    nav a,
    nav .btn-link {
        width: 100%;
        justify-content: flex-start;
        padding: 0.7rem 0.8rem;
        border-radius: var(--radius-sm);
    }

    nav a:not(.btn)::after {
        display: none;
    }

    nav a:hover,
    nav a:focus-visible,
    nav .btn-link:hover,
    nav .btn-link:focus-visible {
        background: var(--bg);
    }

    .menu-toggle[aria-expanded="true"] span:nth-child(1) {
        transform: translateY(7px) rotate(45deg);
    }

    .menu-toggle[aria-expanded="true"] span:nth-child(2) {
        opacity: 0;
    }

    .menu-toggle[aria-expanded="true"] span:nth-child(3) {
        transform: translateY(-7px) rotate(-45deg);
    }

    .hero {
        padding: 2.35rem 1rem;
        border-radius: var(--radius-md);
        margin-bottom: 1rem;
        background-size: 34px 34px, 34px 34px, auto, auto, auto;
    }

    .hero h1 {
        font-size: clamp(1.55rem, 9vw, 2.1rem);
    }

    .hero p {
        font-size: 0.98rem;
        margin-bottom: 1.35rem;
    }

    .hero-actions {
        gap: 0.65rem;
    }

    .admin-app-page {
        overflow-x: hidden;
    }

    .admin-shell {
        grid-template-columns: 1fr;
        min-height: 100vh;
    }

    .admin-sidebar {
        position: fixed;
        top: 0;
        left: 0;
        bottom: 0;
        width: min(86vw, 320px);
        max-width: 320px;
        height: 100dvh;
        padding: 1rem 0.9rem;
        box-shadow: 16px 0 42px rgba(15, 23, 42, 0.22);
        border-radius: 0 22px 22px 0;
        transform: translateX(-100%);
        transition: transform 0.28s ease;
        z-index: 1200;
        overflow: hidden;
    }

    .admin-sidebar-head {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 0.75rem;
    }

    .admin-sidebar-brand {
        padding: 0.15rem 0.25rem 1rem;
        margin-bottom: 0.85rem;
        border-bottom: 1px solid rgba(191, 219, 254, 0.2);
    }

    .admin-sidebar-title {
        margin: 0 0.25rem 0.55rem;
    }

    .admin-menu-panel {
        min-height: 0;
        overflow-y: auto;
        padding-right: 0.15rem;
    }

    .admin-menu-panel > .admin-module-nav {
        display: flex !important;
        position: static !important;
        top: auto !important;
        left: auto !important;
        right: auto !important;
        background: transparent !important;
        border: 0 !important;
        box-shadow: none !important;
        padding: 0 !important;
        margin: 0 !important;
        border-radius: 0 !important;
        flex-direction: column;
        overflow: visible;
        width: 100%;
    }

    .admin-module-nav a {
        flex: 0 0 auto;
        padding: 0.62rem 0.75rem;
        font-size: 0.86rem;
        white-space: normal;
    }

    .admin-logout {
        display: block;
        margin-top: 0.75rem;
        padding: 0.65rem 0.85rem;
    }

    .admin-content {
        padding: 0 0.75rem 1.25rem;
    }

    .admin-topbar {
        min-height: 64px;
        margin: 0 -0.75rem 0.9rem;
        padding: 0.75rem 0.75rem;
        flex-wrap: wrap;
        align-items: flex-start;
        gap: 0.65rem;
    }

    .admin-topbar > div:first-of-type {
        flex: 1 1 auto;
        min-width: 0;
    }

    .admin-topbar .admin-menu-toggle {
        display: block;
        width: 48px;
        height: 48px;
        margin-right: 0.15rem;
        border: 1px solid #cbd5e1;
        border-radius: 16px;
        background: linear-gradient(135deg, #eff6ff 0%, #ffffff 100%);
        box-shadow: var(--shadow-sm);
    }

    .admin-topbar .admin-menu-toggle span {
        background: var(--primary);
    }

    .admin-topbar-actions {
        margin-left: auto;
        gap: 0.45rem;
        flex-wrap: wrap;
        justify-content: flex-end;
    }

    .admin-profile-icon {
        width: 40px;
        height: 40px;
        font-size: 0.84rem;
    }

    .admin-topbar .btn-link {
        min-height: 40px;
        padding: 0.45rem 0.7rem;
    }

    .admin-content .stats-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 0.75rem;
        margin-bottom: 1rem;
    }

    .admin-content .stat,
    .admin-content .panel-card {
        border-radius: 12px;
    }

    .admin-content .stat {
        min-height: 104px;
        padding: 1rem;
    }

    .admin-content .stat h3 {
        font-size: 1.85rem;
    }

    .admin-content .panel-card {
        padding: 1rem;
    }

    .chart-card canvas {
        height: 210px !important;
    }

    .auth-card .form-grid {
        gap: 0.95rem;
        padding-top: 0.25rem;
    }

    .auth-card label {
        margin-bottom: 0;
    }

    .auth-card select {
        -webkit-appearance: none;
        -moz-appearance: none;
        appearance: none;
        background-image: linear-gradient(45deg, transparent 50%, transparent 50%), linear-gradient(135deg, transparent 50%, transparent 50%), linear-gradient(to right, #000 0%, #000 0%);
        background-position: calc(100% - 18px) center, calc(100% - 14px) center, calc(100% - 10px) center;
        background-size: 6px 6px, 6px 6px, 1px 1px;
        background-repeat: no-repeat;
        padding-right: 2.25rem;
    }

    .auth-card input,
    .auth-card select {
        min-height: 46px;
    }

    .auth-card .btn-primary,
    .auth-card .btn {
        width: 100%;
        display: block;
    }

    .auth-card .alert {
        margin-top: 0.45rem;
    }

    .admin-content .inline-form {
        grid-template-columns: 1fr;
        gap: 0.45rem;
    }

    .admin-content .panel-card .form-grid {
        grid-template-columns: 1fr;
    }

    .admin-content .inline-form .btn {
        width: 100%;
    }

    .admin-report-grid {
        grid-template-columns: 1fr;
    }

    .admin-report-grid .panel-card:last-child {
        grid-column: auto;
    }

    .table-actions {
        flex-direction: column;
        align-items: stretch;
    }

    .table-actions .btn {
        width: 100%;
    }

    .hero-actions .btn,
    .form-grid .btn,
    .auth-card > .btn,
    .wizard-actions .btn {
        width: 100%;
    }

    .auth-card, .wizard-wrap {
        padding: 0.8rem;
        border-radius: var(--radius-sm);
        box-shadow: var(--shadow-sm);
    }

    .auth-card h2,
    .wizard-wrap h2 {
        font-size: 1.25rem;
        margin-bottom: 0.25rem;
    }

    .auth-brand {
        font-size: 0.86rem;
        margin-bottom: 0.45rem;
    }

    .auth-brand svg {
        width: 18px;
        height: 18px;
    }

    .auth-stepper {
        margin: 0.5rem 0 0.6rem;
    }

    .auth-form-grid {
        grid-template-columns: 1fr;
        gap: 0.45rem;
    }

    .panel-grid {
        grid-template-columns: 1fr;
        gap: 0.75rem;
    }

    .panel-card {
        padding: 1.15rem;
    }

    .panel-card > .form-grid {
        grid-template-columns: 1fr;
    }

    .stepper {
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 0.4rem;
    }

    .step {
        min-height: 36px;
        padding: 0.3rem;
        font-size: 0.76rem;
    }

    .wizard-actions {
        flex-direction: column;
        gap: 0.5rem;
        margin-top: 0.55rem;
    }

    .nav-user {
        max-width: 100%;
        border-radius: var(--radius-sm);
    }

    .subnav {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 0.5rem;
    }

    .subnav a {
        text-align: center;
        padding: 0.65rem 0.5rem;
    }
}

@media (max-width: 480px) {
    .auth-card {
        margin: 0 1rem;
        padding: 1rem;
    }

    .auth-card h2 {
        font-size: 1.2rem;
    }

    .admin-content .stats-grid {
        grid-template-columns: 1fr;
    }

    .admin-topbar {
        gap: 0.5rem;
    }

    .admin-topbar h1 {
        font-size: 1rem;
    }

    .admin-topbar p {
        font-size: 0.78rem;
    }

    .admin-content .stat {
        min-height: 96px;
    }

    .chart-card canvas {
        height: 190px !important;
    }
}

@media (max-width: 420px) {
    main {
        padding: 0.75rem 0 2rem;
    }

    .hero {
        padding: 2rem 0.85rem;
    }

    .hero h1 {
        font-size: 1.45rem;
    }

    .btn {
        padding: 0.55rem 0.85rem;
        min-height: 40px;
        font-size: 0.9rem;
    }

    label {
        gap: 0.18rem;
        font-size: 0.82rem;
    }

    input, textarea, select {
        min-height: 40px;
        padding: 0.45rem 0.65rem;
        font-size: 0.92rem;
    }

    .small-text {
        font-size: 0.9rem;
        line-height: 1.45;
    }

    .auth-card, .wizard-wrap {
        padding: 0.75rem;
    }

    .footer {
        padding: 1rem 0;
        font-size: 0.76rem;
    }

    .subnav {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 768px) {
    .register-card .auth-actions .btn {
        flex: 0 1 auto;
        width: 100%;
    }
}

/* Animations */
@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

main > * {
    animation: fadeIn 0.4s ease-out;
}

@keyframes ticketColumns {
    from { opacity: 0.42; }
    to { opacity: 0.68; }
}

@keyframes shimmerLine {
    from { background-position: 200% 0; }
    to { background-position: -200% 0; }
}

@keyframes ticketScan {
    0%, 100% {
        opacity: 0.45;
        transform: translateY(-18%);
    }
    50% {
        opacity: 0.78;
        transform: translateY(18%);
    }
}

@media (prefers-reduced-motion: reduce) {
    *,
    *::before,
    *::after {
        animation-duration: 0.01ms !important;
        animation-iteration-count: 1 !important;
        scroll-behavior: auto !important;
        transition-duration: 0.01ms !important;
    }
}